Beyond Speed: Jayesh Saini’s Vision for Compassionate, Tech-Enabled Emergency Care
In an emergency, seconds matter, but so does the tone of a nurse’s voice, the calm of a doctor’s eyes, and the reassurance of being seen, not just treated. For Jayesh Saini , the founder of Lifecare Hospitals, Bliss Healthcare, and Dinlas Pharma, the evolution of emergency medicine in Africa isn’t only about faster systems or advanced machines it’s about compassion meeting precision. After years spent building one of Kenya’s most comprehensive private healthcare networks, Saini’s latest frontier is transforming the culture of emergency care where speed is essential, but empathy is non-negotiable. His guiding principle is simple yet radical: “A good system saves lives. A compassionate one restores them.” From Response to Recovery Traditional emergency departments are measured by metrics arrival-to-treatment time, triage accuracy, mortality rate. Lifecare’s vision adds another dimension: the patient’s emotional journey. Every redesign under Saini’s leadership has focused on ...